Millions of customers are planning to leave Big Six energy suppliers within a year for cheaper deals, greener energy or better customer service. Research by renewable energy company Pure Planet shows that 50% of people currently with the biggest energy suppliers say they want out after a year of price hikes. Yet four in ten people said either they could not be bothered to switch or it was too complicated. Scottish Power and EDF are predicted to be worst hit, losing almost 55 per cent of business while nearly a third with British Gas said they planned to leave in the next six months, according to the national poll. The figures come after all six of the UK energy giants, British Gas, SSE, NPower, Scottish Power, Eon and EDF, raised prices in the past year despite the falling cost of producing energy. The poll found ‘clean energy’ was among top three reasons people are switching, along with ‘price’ and ‘better customer service’.
Energy Voice 30th Oct 2017 read more »