Smart meters are deterring people from getting better deals by switching to a new electricity or gas supplier, a survey has found. More than half of people with the energy devices are put off getting a new contract with another company because they fear the device would stop working, or go ‘dumb’. Research conducted by uSwitch found that 52 percent of people with smart meters would not change supplier. Meanwhile, one in ten people who did sign up for a better deal with a different company have found that their gadget did not work with their new provider.
Telegraph 28th July 2018 read more »