Citizens Advice Scotland has called for households who use district heating schemes to be given more consumer protection. The consumer group said has published a new report, entitled Different rules for different fuels, which states there is a “clear need” for greater protection as district heat is not regulated in Scotland in the same way gas and electricity are. The report calls on the Scottish Government to introduce statutory protection measures around billing, metering, standards of service and pricing. It also recommends a statutory licence for district heating suppliers. And it adds there is wide support from suppliers and other stakeholders for more regulation of the sector, which is expected to grow significantly in the next few years.
Utility Week 26th May 2017 read more »