Nearly a third of all energy companies fitting smart meters are still installing old technology. Government guidance says that since the middle of March 2019 customers should only have been given second generation smart meters. However eight companies who are still installing first generation smart meters say the network is not reliable enough to switch customers onto. They say this is particularly a problem in northern England and Scotland. The switching service LookAfterMyBills has discovered that Bristol Energy, British Gas, Ecotricity, EON and Octopus are still installing some first generation meters in the North, and Nabuh Energy, Simplicity and Utilita are only installing the first generation after encountering difficulties with the new system. The second generation of meters is supposed to be able to connect remotely to a national network, which should make switching supplier possible, for the first time for many customers. When contacted by the BBC, the companies emphasised that the issues were industry-wide problems.
BBC 13th Sept 2019 read more »